Shopping

If your website is geared up for retail or perhaps you wish to accept donations, or even use the site to accept payments for services, is all very easily achievable from Knarly.

Knarly does not support secure connections and will not request credit card information. So every solution here requires the customer to checkout on an Online Payment Processing website (i.e. PayPal).

Integrate With Paypal's Website Payments Standard

Single Items: "Buy Now", "Donate" Buttons

Requirements

1. Paypal account (normal)
2. Little bit of HTML...

<form action="https://www.paypal.com/cgi-bin/webscr" method="post">
<input type="hidden" name="cmd" value="_s-xclick">
<input type="hidden" name="hosted_button_id" value="2663190">
<input type="image" border="0" name="submit" alt=""
   src="https://www.paypal.com/en_GB/i/btn/btn_donate_LG.gif">
</form>

... which creates this button...

Try the "Donate" button out. You will be directed to the login screen at PayPal with the knarly.com logo at the top.

Note: If you copy and paste the above, i'll recieve any donations, not you, as the value of "hosted_button_id" in the code is linked to my account... by all means, dont let me stop you.

Paypal.com enables you to generate your own buttons with the HTML that you need to add to your knarly site.

1. Login or Register to www.paypal.com
2. Click the Merchants Services tab
3. Click Website Payments Standard in the menu
4. Click Get Started
5. Visit Paypal Button Deisgner
6. Create Button
7. Copy and paste HTML on to your knarly site.

Thats it!

Be a better seller

Paypal has some useful information about how to be a better seller, please see below

1. Business description Write a clear description of what your company does, including what products and services it provides. Post it in a prominent place on your website, often the “About Us” section.
2. Privacy policy Your privacy policy should clearly state how you treat and protect your
   customers’ information. It’s essential that your policy is easy to find on your website,
   usually linked from your homepage. Typical elements of a privacy policy include:
   – What personally identifiable customer information you collect
   – How the information is used
   – With whom you share and do not share this information
   – What choices are available to your customers regarding collection, use, and distribution
   of the information
   – What choices are available to your customers regarding communications from you –
   email, direct mail, etc.
   – The kind of security procedures in place to protect the loss, misuse, or alteration of
   information under your control
   – How your customers can correct any inaccuracies in the information
3. Shipping policy You’ve made the sale. Your customers are anxious to get their purchases.
   So keep that excitement and positive momentum going with a shipping policy that’s simple
   and straightforward:
   – Spell out your shipping terms in detail, disclosing if costs are determined by weight or
   the amount of the purchase
   – Indicate the classes of shipping you offer - ground, express, overnight, etc.
   – Indicate if you ship to APO, FPO, and international addresses
   – Tell your customers in what timeframe they can expect their purchase
   – Show your customers how they can track their shipment. (Your shippers should be able
   to provide most of this information for you.)
   PayPal Certified Developer Program Study Guide March 2008 31
   Internet Security and Fraud Prevention
   Disclosure and Compliance 2
4. Return policy. Your customers love simplicity and forgiveness. They sometimes make
   mistakes and order the wrong products. They may be unfamiliar with what they are
   ordering, and it’s not what they had in mind. By allowing your customers to return an item
   in a timely fashion, and making it easy to do so, you are gaining their loyalty. A clear return
   policy also comes in handy if the order arrives damaged. So make it easy for them to
   initiate returns:
   – Spell out exactly what your return policy is, for example that you accept returns only as
   exchanges or you accept returns and will credit their payment card
   – Be specific about how many days after purchase the item can be returned in order to get
   a credit or exchange
   – Let them know if you charge a restocking fee on returns
   – Include a return shipping label with every order
   – Provide clear return instructions, such as asking for a reason for the return and a
   telephone number in case you have questions
   – Provide guidance on how to pack the return and where they should bring it to ship it back
   to you
   – Include your customer service number or email address in case customers have questions
   or comments.
5. Contact information. Keep the channels of communication open. Make it easy for your
   customers to get in touch with you:
   – Give examples of reasons they may want to contact you, for example questions about
   privacy policy, return policy, availability of goods, etc.
   – Provide a phone number, and give the days and hours the phone lines are answered
   – Provide an email address, and give a timeframe when an answer can be expected
   – Provide a mailing address, and suggest to whose attention it should be addressed